The feedback you give us in our client surveys helps us reach the peak of our ability

Client Survey 2014

100% of clients who responded said that our team are friendly and approachable

100%

Over 95% of clients who responded said we are easy to get hold of when they need us

95%

Over 95% of clients who responded said we really listen to what they say

95%

100% of clients who responded said that we have a good understanding of their business

100%

Over 95% of clients who responded said we make them feel they are important to us

Over 95% of clients who responded said we keep them informed on technical issues in a way that avoids confusing jargon

95%

Over 91% of clients who responded said we anticipate their needs and don’t just wait to be asked

91%

100% of clients who responded said that we are an easy firm to do business with

Over 95% of clients who responded said that they would be happy to recommend us to others

95%

Over 95% of clients who responded rated our services as good or excellent

95%